Contact Us Today

Questions? Comments? Concerns? Product Support? 

Our Customer Service hours are from Monday, Tuesday, Wednesday, Thursday, and Friday. 10AM - 5PM Eastern Time Zone. 

Due to large volume of daily calls, we may not get to everyone on time. We recommend reaching out by email or by filling out your info and detailed questions at the bottom of this page. 

If you have not heard back from us within 24hrs, our webpage servers maybe down. To ensure email delivery, you can email us directly at support@grenergy-us.com or give us a call or text message at (616) 741-1823. 

We also receive text after hours or on weekends. Please text to 616-741-1823 and we will reply as soon as we can, or schedule a call. 

NOTICE: If we have missed your call, please be patient and save our company number in your contacts then wait for a return phone call shortly after. We have had several customers block our return call mistaking us for telemarketers, and not realize we were legitimately returning your phone call. Please be advised.